Returns & Exchanges
At EndaringHair, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in their original, unaltered condition. To maintain hygiene standards, hair extensions must be returned with the security seal intact and in their original packaging.
Initiate Your Request
Contact our support team at support@endaringhair.com within 30 days of delivery with your order number and reason for return.
Quality Check
Ensure the hair has not been brushed, worn, or chemically treated, and that the original ties and packaging are fully intact.
Package and Ship
Securely pack your items and use the prepaid shipping label provided by our team to send the package back to our distribution center.
Refund Processing
Once our warehouse inspects the return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing